Shipping policy

Shipping Policy

• Orders are shipped from our warehouses across the country by courier. It takes up to 5 to 7 working days in India.

• Order deliveries will be done between 9am – 8pm Monday – Saturday. Goods will need to be signed or some of them needs OTP verification upon delivery. If you cannot be there to sign for your delivery or provide OTP please suggest an alternative i.e. a family member, colleague, neighbor, etc.

• Crystalji takes no responsibility for goods signed by an alternative person.

• Crystalji is not responsible for damage after delivery.

 

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 5-7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

CRYSTALJI is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 5-7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or support@crystalji.com.